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ANNOUNCEMENTS: September 2: Technology Upgrade Transition Begins!
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Our Strategic Direction 

2021 - 2025

In 2021, the Community Foundation engaged in a strategic planning process as well as a diversity, equity, inclusion and anti-racism assessment. These results and recommendations are included in a Strategic Direction that will guide our work through 2025.  Read this message from our President and CEO Curt Detjen. 

 The foundation for our success includes focusing on our: 

    • Core business  
    • Workplace culture   
    • Information technology resources

There are four strategic priorities that build upon this strong foundation to drive important areas of focus that we believe will make communities in the Fox Valley region stronger:

    1. Understanding community needs
    2. Knowledge exchange 
    3. Diversity, equity, inclusion and anti-racism
    4. Convene and collaborate 

Coming soon, a summary of our strategic direction.

Key Action Updates:

Information Technology Resources

In 2021 an in-depth, systemwide IT assessment, led by Community Foundation staff and key board members, emphasized the need for an information technology upgrades. Beginning in 2022, we are investing in and updating our information technology, including our databases and web portals.
Read our latest updates for this transition:

We promised to update you on our progress:

On September 2 we will begin Phase One of the technology improvements, including: financial and relationship databases, a scholarship application web portal, and a fund advisor web portal (currently known as Donor Services Online).

From September 2 through mid-October, some of our services will be unavailable for periods of time.

How this transition will impact our fund advisors:

      • If you have a grant recommendation, please submit this no later 4 p.m. Thursday, September 1 for payment ahead of the transition! Send your recommendations by email to your Donor Services representative for processing.
      • After September 2, online grant recommendations will be disabled; you can send recommendations directly to me via email or mail. Grant recommendations will be accepted; however, grant payments will be sent by October 14.
      • Contributions received in person or by mail from September 9 through September 16 will be held while our system is unavailable, and deposited by September 22.
      • If you need assistance navigating a charitable contribution or grant, please reach out to your Donor Services representative.

How this transition will impact our agency fund advisors:

      • If you need a fund distribution, please submit your request no later 4 p.m. Thursday, September 1 for payment ahead of the transition! Reply directly to this email and we will work to get your distribution processed.
      • After September 2, fund distribution requests will be accepted by contacting Kelly Randerson directly. However, distributions will not be sent until early October.
      • Grant recommendations from all funds in the Community Foundation will be accepted; however, grant payments will be sent by October 14.
      • Contributions received in person or by mail from September 9 through September 16 will be held while our system is unavailable and deposited by September 22.

How this transition may affect our nonprofit parters:

      • Grant payments to nonprofit organizations will be made through September 8, and then will pause as we transition to our new databases.
      • You can expect any grants awarded during the pause to be distributed to you by October 14
      • During the first half of 2023, Phase Two of the improvements will include the launch of a new grant application web portal.

Thank you for your patience during our Phase One technology upgrade. You can count on your Community Foundation to continue to provide outstanding service with an improved technology platform.

Thank you for your support.

We are excited to announce that we have begun the process of upgrading to an easy to navigate, user-friendly technology platform for the Community Foundation and our supporting organization partners the Women’s Fund for the Fox Valley Region and Appleton Education Foundation. The new database system is designed specifically for community foundations like ours. It will have long-lasting benefits for fund advisors, nonprofit organizations, scholarship applicants, volunteers, and staff.

  • Later this year we will launch Phase One of the technology improvements, including: financial and relationship databases, a scholarship application web portal and a fund advisor web portal (currently known as Donor Services Online). 

  • During the first half of 2023, Phase Two of the improvements will include the launch of a new grant application web portal.

This work is just starting and will continue well into 2023. We will communicate our progress regularly.  

You can count on your Community Foundation and our supporting organization partners to continue to provide outstanding service with an improved technology platform.